Our promise that gives you the ultimate flexibility.
When you book a trip with us, you don’t just get seamless transport, amazing accommodation and awesome guides – you also get our ultimate flexibility promise. This is our commitment to giving you complete financial security and flexibility – peace of mind guaranteed.
$99 Lifetime Deposit
Lock in your adventure tour with a small initial deposit payment, making it easy to secure the dates and route you want! Deposits are for a lifetime so if you can’t travel it means your deposit isn’t lost, simply saved for your next adventure with us.
Travel Disruption Refund
If you are unable to travel to your trips starting point due to government restrictions, your tour purchase will be 100% refundable (excl. credit card fees).
Zero Risk Deposit
If you need to cancel for any other reason, your deposit is protected. Get your deposit payment back as a discount to use towards your next booking.
How to secure your spot:
Pick your tour
Pick a date, add the number of people and click 'Book Now'
Put in your details, choose 'Deposit' and complete the payment
Receive the instructions from our team for further payments
Frequently Asked Questions
We safely operate our tours in Alert Level 2, where mini-bus travel is permitted. We will ensure that we adhere strictly to government guidelines for tourism operators to minimise risk to our travellers, staff and operators.
What this will mean:
- We will be doing everything we can to reduce the risk of transmission and we will be playing it safe. Social distancing is possible at all times.
- Travellers will be required to sign a declaration of health prior to beginning the tour.
- Surfaces inside the bus will be wiped down regularly.
- Hand sanitizer will also be available
Deposits are non-refundable but you still use your deposit payment as a discount towards your next booking. But we understand that stuff happens. Full payment is not due until 30 days out from the trip departure date, so if you have paid in full before this point and things change, we will refund you in full (less the deposit). Cancellations within 30 days of tour departure cannot be refunded. In the event that you need to cancel, for whatever reason, please get in touch directly as soon as you can.
Should you require to amend your departure date our flexi-booking policy allows you to change your tour or tour start date for free up to 30 days before your tour departs. If you would like to amend your booking please get in touch directly as soon as you can.